Privacy Policy

At BFY Care, your trust means as much to us as the quality of our products. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

Information We Collect

  • Personal information you provide: name, phone number, email address, shipping address, and billing details when you place an order, create an account, or contact us.
  • Payment information: processed securely through our payment partners. BFY Care does not store your full card or account details.
  • Automatic information: device type, browser, IP address, and browsing behavior on our site, collected through cookies and similar technologies to improve your shopping experience.

How We Use Your Information

  • To process and deliver your orders
  • To communicate order updates, respond to inquiries, and provide customer support
  • To send promotional offers and updates, where you've opted in (you can unsubscribe anytime)
  • To improve our website, products, and services
  • To prevent fraud and maintain the security of our store

Sharing Your Information

We do not sell your personal information. We may share it with:

  • Courier and delivery partners, to fulfill your order
  • Payment processors, to complete transactions
  • Service providers who help us run our store (e.g. website hosting, marketing tools)
  • Authorities, where required by law

Cookies

Our website uses cookies to remember your preferences, keep items in your cart, and understand how visitors use our site. You can disable cookies in your browser settings, though some features may not work as intended.

Data Security

We use industry-standard measures to protect your information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights

You may request to access, correct, or delete your personal information at any time by contacting us at [support email].

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about this policy, reach us at: 📧 infobfycare@gmail.com